Translated from the Korean original. Some screenshots show the original Korean interface.
On September 10, a delegation of about 50 people from the Fergana Region of Uzbekistan visited EXEM's headquarters in Magok, Seoul. The business delegation, led by Fergana Region Governor (Hokim) Khayrullo Bozorov, followed a 3-part program: congratulatory and welcome remarks, a company introduction, and an office tour.
Gangseo-gu and Fergana City signed a friendly economic exchange agreement last October at the Embassy of Uzbekistan in Korea. This visit was a follow-up: the delegation met Gangseo-gu Mayor Gyohun Jin, then toured companies in the Magok Industrial Complex one by one. Here's a look at the office tour we hosted for the Fergana delegation.
The tour began in Philinnovator Hall
Fergana Region meets EXEM
Fergana Region is quickly growing its digital industry within Uzbekistan. The Fergana branch of IT Park Uzbekistan has 107 member companies, and 24 of them export IT services to the US, China, Japan, Singapore, and other countries. Exchange with Korea has continued steadily, and last October Fergana City and Gangseo-gu signed a friendly economic exchange agreement.
Ahead of the Korea–Central Asia summit with 5 Central Asian countries, the delegation finished a meeting at the Gangseo-gu Office that afternoon and then moved to EXEM in Magok.
Welcome remarks
The delegation was welcomed in Philinnovator Hall on the 1st floor. The name combines "philosopher" and "innovator," and the space expresses the kind of people EXEM looks for. Most days it is an empty hall 9m high, but pulling out the movable seating turns it into a tiered auditorium, and opening the sliding windows connects it with the lobby. That day, all the seats were rolled out to receive our guests.
The tour opened with welcome remarks from EXEM CEO Pyeongseok Go. He traced Fergana's history, from the heart of the Silk Road to an economic hub of Central Asia, and invited the delegation to see Korea's IT and AI technology firsthand. His message was that we should look together for points of cooperation as Uzbekistan and Fergana Region build their digital transformation and AI strategies.
Company introduction and AI
AI Everywhere
Next, the IX Team of the Integrated Technology Center introduced the company and its products. The presentation opened with "AI Everywhere." AI has already spread into everything, crossing between daily life and work. Individuals can access it quickly and easily, but companies and public institutions find it hard to adopt because of security concerns. In government agencies, finance, healthcare, and many other fields, data given to AI must not be exposed externally, so adoption needs careful review. That's why there are many restrictions on sending data outside: financial institutions run separated networks, and public institutions go through security reviews.
How to use AI without worrying about data security
So how can this be solved? The key is security. Since external AI services are hard to use, the model has to be kept and used inside the organization. Of course, using a model only internally doesn't finish the security job. There must be records of who searched which data and which materials the AI referred to when answering. Each department can see different materials, so permissions must be separated too. EXEM is building AI platforms that meet these conditions.
A leading example is eXemble, an AI-based generative LLM platform. In on-premises, air-gapped environments, it brings together everything from LLM model deployment and data vectorization to agent creation and security auditing.
As generative AI adoption grows, companies and institutions face new operational challenges such as data security, model operations, and cost control. Public AI sends data to external servers, which raises serious security concerns, and it struggles to give answers tailored to an organization's internal work. eXemble, by contrast, can protect sensitive information by setting fine-grained access permissions that match the organizational structure. It clearly limits data access scope by department and job level, and integrates smoothly with a company's internal security policies.
If you'd like to learn more about adopting LLMs in air-gapped networks, see the EXEM blog post below.
Office tour
The Void, where EXEM connects
After the company introduction, the delegation toured the building from the 7th floor down. Step off the elevator and you see that the center of the building is open. EXEM calls this space the Void.
First-time visitors usually stop once at the railing. From the 4th to the 7th floor there are no floors separating the levels, and an X-shaped staircase and a Y-shaped bridge cross the open space. The elevator running through the Void is made of glass, so as it goes up and down you can see people working on each floor.
The design started from a concern: the more you divide floors, the more you divide communication between teams. The idea was to use a vertically stacked building as if it were horizontal, so the center was left open and each floor was given a different area so people above and below can see each other. The very center, where the stairs and bridge meet, also serves as a lecture space.
The farther you move from the center, the more the character of the space changes. Phone booths and meeting rooms along the edges leave room for focused solo work. On the 6th floor there is a lounge floating in the air without columns, a spot where you can take in the whole Void at a glance, like an airport control tower.
Data Forest, where nature coexists
Follow the Void down to the 4th floor and you reach a forest. Called the Data Forest, it was planted with moss and volcanic stone brought over from Jeju Island.
There is no boundary between the garden and the workspace, so it looks as if nature has pushed its way into the office. Walking the trail through the forest feels like walking outdoors even though you're inside the building. In a round meeting space in the middle of the forest, people talk with the trees right beside them.
The space started from the wish to see a lush forest when looking down from above. Among employees, you often hear the phrase "the space itself is a perk."
EXEM's core: the Cloud Center
Pass the Void down to the 3rd floor and the mood shifts. Unlike the bright, open floors above, the lighting dims and it feels like descending into a bunker.
The 3rd floor houses the server room, the heart of the company, designed like an art object so visitors can see the server equipment directly. Next to it, the Cloud Center has large screens and desks; it is both a space for showing our products and a space for continuously monitoring customer systems remotely.
The presentation at the Cloud Center was about All-in-One Observability. When a service has a problem, the person in charge of operations has to watch several dashboards at once. Sometimes you look at the application, then open the database, and then have to check the network and logs together, because the cause rarely sits in just one place. As a result, it takes a long time to tell which metric is the cause and which is the effect.
The All-in-One integrated performance management platform exemONE shows all of these metrics on a single dashboard. So you can follow the relationships between metrics and find the cause quickly without switching screens. When an unusual pattern appears, you can even diagnose the incident by chatting with an AI chatbot.
Closing
The visit wrapped up with the Fergana delegation presenting a commemorative plaque they had prepared. We spoke different languages, but the challenges of running IT were not so different. It was a chance to talk about many things, from data security to systems for fast incident diagnosis. Once again, our thanks to the delegation for coming such a long way.
Both institutions and companies can apply for an EXEM office tour. If you'd like to see for yourself a space where people and nature, technology and opportunity connect, apply for an office tour.
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